- Going back about a week now, Google Voice users have been experiencing message delivery errors.
- The errors pop up seemingly at random and point users to Voice’s acceptable use policy.
- One theory suggests they could be tied to industry-wide changes to how texts from non-mobile numbers are handled.
Update, February 18, 2025 (02:09 PM ET): We still haven’t heard back from Google in direct response to our inquiry, but a recently updated Google Workspace status report suggests that whatever was causing this Google Voice issue has now been resolved. Indeed, we have yet to see the error for failed message delivery pop back up in our testing today.
Original article, February 18, 2025 (05:30 AM ET): Is Google Voice ever going to catch a break? Google acquired the telephony service all the way back in 2007 when it was still going by GrandCentral, and while we’ve known it under the Voice name for the past 15 years now, it’s increasingly felt like progress was slowly leaving the service behind. New features are an all-too-rare addition, and even iPhones are now able to communicate over RCS while Voice still can’t. Now, almost to add insult to injury, Google Voice users are having their messages blocked and being informed they’re violating Google’s policies, seemingly at random.