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google pixel 8 pro vs samsung galaxy s23 ultra cameras in hand

Credit: Ryan Haines / Android Authority

There’s more to consider when buying a phone than the hardware and software. A flagship-tier processor, impressive cameras, and lengthy update pledge are all great. But there’s something else you should consider too.

Customer support is a crucial factor for many people when buying a phone. After all, who cares about crazy camera zoom or top-notch gaming performance when getting a faulty or damaged phone repaired is a tough endeavor?