- The Samsung Galaxy S24 Ultra allegedly suffers from an “image shifting” issue that causes softer images with a noticeable change in perspective when using the 5x optical zoom camera.
- Samsung has not provided any official statements to address the problem.
- Our investigation indicates that the Galaxy S24 Ultra’s lens transition animation, automatic lens switching due to poor light and minimum focus distance, and change in perspective can lead to a poor experience that is being described as “image shifting.”
The Samsung Galaxy S24 Ultra is one of the best camera phones you can buy right now. Even though the S24 Ultra may not be the best option for specific scenarios, it remains the most versatile camera setup you can find on a phone in 2024, covering all important use cases. However, early adopters of the Galaxy S24 Ultra are grappling with an issue with the new 5x periscope zoom lens, where the viewfinder image “shifts” when transitioning between the 1x and 5x. We investigated the problem on our end, and this is what we have found.
What is the “image shift” issue on the Samsung Galaxy S24 Ultra?
First highlighted by S M A Sithick, the Samsung Galaxy S24 Ultra can show a jarring transition animation when switching from its primary camera (1x zoom) to its periscope zoom lens (5x zoom). You can also see the viewfinder image visibly “shift” its position alongside a slow and noticeable animation and a difference in image quality in the output.