Credit: Edgar Cervantes / Android Authority
- Amazon is rolling out AI-generated review summaries.
- The review summaries will provide a short paragraph on overall customer sentiment and key product insights.
- The feature is only available to a subset of mobile US shoppers.
When they are trustworthy, customer reviews can be an essential part of the Amazon shopping experience. Like if you’re looking for one of the best Android phones, a good customer review can be the difference between you clicking on add to cart or continuing to scroll. Now Amazon says it wants to use AI to make it faster and easier to tell whether a product is good or not.
Today, Amazon announced it is rolling out AI-generated review summaries. The new AI feature is currently available, but only to “a subset of mobile shoppers in the U.S. across a broad selection of products.”