Credit: Edgar Cervantes / Android Authority
- Some Verizon customers are receiving an unexpected $10 monthly discount per line after contacting customer support.
- Several Reddit users confirmed they were offered the loyalty/retention deal, even without directly requesting it.
- Customers can search for “transfer pin” in their My Verizon account to try and trigger the retention offer.
Customers in the US can choose from a variety of great Verizon plans, but there are always ways to sweeten the deal. Some loyal Verizon customers are being offered a sweet $10 discount per line for a year, and all they had to do was raise a support request for a genuine issue.
Reddit user Amaranth1313 had raised a support request for a refund on an outage related to international roaming. The user was granted the refund they had requested in their support request, but Verizon also generously offered a $10 per month discount for their lines for the next 12 months. As per the user, the support representative claimed it was a “pure discount with no hidden features or locking or anything like that.”