- Sonos has faced a challenging year, primarily due to the poorly received redesign of its mobile app, which rolled out in May.
- The redesigned app, plagued with bugs and missing features, has frustrated users, leading Sonos to consider re-releasing the previous version as a temporary fix.
- The previous version of the app might help buy time for Sonos while the company continues working on the new app.
Sonos has had a rather tough year. In May, the company rolled out a redesigned mobile app that fell short of expectations, to say the least. What should have otherwise been a time of celebration at the Sonos headquarters, thanks to the launch of the company’s first-ever headphones, the Sonos Ace, has turned into a period of intense crisis management and even layoffs (more on that later).
The redesigned mobile app has received overwhelmingly negative feedback from users. The app lacked basic features and included numerous bugs, so it’s no surprise that customers were frustrated with the redesign. The Verge has now reported that Sonos is considering re-releasing the previous version of its mobile app as somewhat of a temporary fix. The reporting outlet notes, “There have been discussions high up within Sonos about bringing back the prior version of the app, known as S2.”