- In May this year, T-Mobile raised prices by $2-$5 for some legacy plans.
- The problem, though, is that those legacy plans had a price lock guarantee dating back to 2017.
- A new class-action lawsuit against the carrier alleges that T-Mobile used misleading statements in advertising.
Remember the good ol’ days of T-Mobile when firebrand CEO John Legere was at the helm? He was all about making the customers happy! Why, in 2017, Legere helped roll out an incredible new feature for carrier subscribers called Un-contract, which locked in a monthly price for T-Mobile subscribers forever. The original press release even said, “T-Mobile will never change the price you pay.” Surely, T-Mobile — the hip, cool, “uncarrier” — would never renege on that promise, right? Right?
Unfortunately, that fantasy bubble burst in May this year when T-Mobile announced it would, in fact, raise prices on those legacy T-Mobile plans featuring Un-contract. Although the price hike was fairly small — $2-$5 per line per month, depending on various circumstances — it still pissed off a lot of subscribers. Now, a group of those folks have banded together to file a class-action lawsuit against T-Mobile (via WIRED).