- The National Advertising Division has recommended that T-Mobile discontinue or modify claims about its free in-flight Wi-Fi advertising.
- T-Mobile’s advertising suggests that Verizon customers incur a fee of $147 per month for in-flight Wi-Fi.
- The Un-carrier’s perk is only available on certain airlines and its disclosures omit which airlines are covered.
Update: February 13, 2026 (10:13 AM ET): T-Mobile has reached out to Android Authority and provided the following statement regarding the NAD’s decision:
Here’s what’s becoming increasingly evident: T-Mobile customers save hundreds and hundreds (and hundreds) versus Verizon, and Verizon simply doesn’t like it. As airlines expanded free Wi-Fi through their loyalty programs, we stopped advertising it as an exclusive benefit for our customers. In fact, through our partnerships with more major U.S. airlines than any competitor — partnerships Verizon simply doesn’t have — more travelers, including Verizon customers, are staying connected at no additional cost through T-Mobile-sponsored in-flight Wi-Fi. Honestly, we were expecting a thank you card, but instead Verizon challenged us over previously discontinued advertising. Our advertising has always been clear, and no amount of frivolous challenges will change the value we deliver. We’re still waiting for that thank-you card from Verizon for hooking up their customers.