Credit: Edgar Cervantes / Android Authority
- An anonymous T-Mobile employee has criticized the carrier for implementing sales metrics that might be leading to sketchy sales tactics.
- A Redditor also claimed that three T-Mobile stores refused to sell them a phone without buying additional accessories and insurance.
- The carrier has since told employees to report such “unsavory tactics” to their superiors.
T-Mobile used to be the “cool” mobile carrier under former CEO John Legere — or at least as cool as a giant conglomerate of a network can be. Unfortunately, an interview with a current employee has painted a disappointing picture under new CEO Mike Sievert.