Credit: Edgar Cervantes / Android Authority
TL;DR
- AT&T and Verizon are not happy about T-Mobile’s new “Switching Made Easy” tool.
- Both carriers appear to be blocking account access when their users attempt to sign in through the T-Life app.
- AT&T has filed a lawsuit against T-Mobile for attempting to scrape information from customers’ accounts.
Update: December 11, 2025 (1:16 AM ET): A T-Mobile spokesperson shared the following statement with Android Authority defending its new Easy Switch tool.
T-Mobile launched the Easy Switch tool with the simple goal of making it easier for customers to navigate the complex switching process — with full transparency and with explicit customer permission. It’s just one way T-Mobile works to earn customers every day.