Spotify is one of the most popular music streaming services, with millions of songs and podcasts available across various genres. The best part is that it’s available on every platform and completely free, as long as you’re okay with ads. However, a paid Spotify Premium subscription brings plenty of useful extras like the ability to download songs, better audio quality, unlimited song skipping, and more. But like any app, Spotify has the occasional bug or glitch, and things don’t work as expected. Here’s a look at some common Spotify problems and how to fix them.

Problem #1: The Spotify app is not loading or playing music

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Credit: Ryan Haines / Android Authority

Any interruption while listening to your favorite playlists or podcasts is annoying, so the Spotify app not loading or playing music is a huge problem. Here’s what you can try if Spotify is not working as expected.