Credit: The Verge
- A glitch in Sonos’ system is responsible for sending customers way more stuff than they ordered.
- The company also overcharged customers for extra items.
- Some folks are unable to return the items and have to deal with storage problems for piled-up orders.
Update: June 17, 2022 (6:04 AM ET): Sonos is reportedly letting customers keep the extra speakers that it sent them due to a glitch in its systems. Those who received unordered items don’t need to send them back to the company. They will still receive a refund for the products they didn’t order, though.