- Today, you need to factory reset your Pixel phone before you send it to Google (or Google will wipe it for you).
- Google seems to be working on a Repair Mode that’ll create a secure environment that the service center can use without affecting your data.
- When you get your phone back, you should be able to restore it to its normal state.
Picture this: You drop your Pixel phone on the floor, unfortunately resulting in a cracked screen. Since you pay for Preferred Care, you decide to send it to Google for repair rather than fixing it yourself. However, before you send your phone in for repair, you begrudgingly factory reset it. It’s a pain in the rear to have to set your phone up again once it’s back in your hands, but it’s better than giving people you don’t know access to your personal information. Fortunately, Google may have a solution to this problem in the form of Repair Mode, a new feature that could be coming to Pixels with the upcoming December 2023 Pixel Feature Drop.
In the first beta for Android 14 QPR1 Google released today, we spotted new strings in the Settings app that hint at this feature: