- OnePlus has told Android Authority in a statement that it will offer a “lifetime screen warranty” to users with phones that have a green line display fault.
- The company is also offering some OnePlus 8 and 9 series owners an upgrade discount in case parts are not available for a screen replacement.
- This policy only applies to OnePlus users in India with affected devices.
Over the past year, we’ve seen an increasing number of reports from consumers complaining about permanent green lines appearing on their AMOLED smartphones. As we discovered during our investigation into the issue, the green line display problem appears to affect older AMOLED smartphones across various phone manufacturers, price brackets, and operating systems. To address the growing number of complaints, smartphone manufacturer OnePlus is now offering customers in India a lifetime screen warranty across its own affected devices. Further, select users may also be eligible for an upgrade discount.
Lifetime screen warranty for OnePlus devices
In a statement to Android Authority, a OnePlus spokesperson told us it will offer a “lifetime screen warranty on all affected devices.” As we clarified with the company, this policy is only applicable to customers in India at the moment. The full statement is as follows: