For years, Motorola has been terrible at software updates — both in the length of its update policies and the speed at which it releases them. If you buy a Motorola phone, poor update support is an expected consequence you have to deal with.
As much as this practice annoys me, Motorola’s hardware is so good that I’ve (begrudgingly) overlooked it. Some of the company’s budget Moto G handsets offer incredible value; the Razr lineup is one of the strongest on the market for flip-phone foldables; the upcoming Motorola Signature looks incredibly promising.