- Google Home and Nest users are reporting a significant decline in reliability, with devices frequently misunderstanding commands or failing to respond at all.
- Core features like controlling lights, routines, and speaker groups seem to be breaking down.
- While the exact cause of the downgraded experience is unclear, users suspect upcoming Gemini updates are to blame.
Update: July 23, 2025 (9:58 PM ET): The Chief Product Officer for Google Home and Nest, Anish Kattukaran, has acknowledged the issues users have been facing on Google Home. In a post on X, the executive apologized for the ongoing problems and said that the team is working on a long-term solution.
“I want to acknowledge the recent feedback about Google Assistant reliability on our home devices. I sincerely apologize for what you’re experiencing and feeling,” said Kattukaran.