- AYN announced that many customers have complained about scam websites selling its handhelds.
- The company “cannot guarantee any sort of protection” for devices purchased from unaffiliated websites.
- Customers should always use company websites or official stores on marketplaces like Amazon or AliExpress.
Despite their somewhat legally dubious origins, Android gaming handheld makers have taken a lot of steps toward legitimacy in recent years. The big players, like Retroid, AYN, and AYANEO, don’t ship devices with any copyrighted material, and most now offer some sort of warranty on products. However, that hasn’t stopped scams from popping up in other parts of the web, prompting AYN to send out a warning message this morning.
The company writes that it has received reports of unaffiliated websites selling its products online. These range from overpriced resellers to outright scams, and the company warns that it “cannot guarantee any sort of protection if you purchase from non-AYN sites.” The company also notes that only emails from addresses ending in @ayn.hk are official AYN staff members.