- It seems T-Mobile may be automatically switching some legacy customers to Go5G Plus plans starting August 13, claiming it comes at no extra cost.
- The change mostly affects Magenta Max users, with some T-Mobile One plans also reportedly included.
- While perks and pricing are said to remain the same, concerns remain about how this impacts older Price Lock guarantees. There also doesn’t appear to be a way to opt out.
Back in 2023, T-Mobile received a ton of flak for announcing it would soon forcibly switch some of its legacy customers to newer, more expensive plans. Within weeks, the company reversed its stance amid growing complaints, claiming the move had only been a test. Two years later, it seems the company is at it once again.
Several T-Mobile customers have taken to Reddit to complain about a new email making the rounds. The message informs recipients of a plan change set to take effect on August 13. In short, affected customers will see their existing plan switched to Go5G Plus. At least this time it’s clarified that the upgrade is “at no extra cost.”