- Retailers often lock up high-value merchandise to discourage theft.
- CVS is testing a system where shoppers could unlock these displays themselves.
- Access would require being logged into the CVS app and connected to the store’s Wi-Fi.
Smartphones are enormously adaptable devices, but their flexibility can also be a bit of a double-edged sword. For as great as it can be when using your smartphone solves a problem, like letting you pay for a snack without needing your wallet on you, there’s a flip side to progress where we’re now expected to use our phone for things that didn’t require it before — is anyone actually a fan of having to scan QR codes just to see the menu at restaurants? Today we’re hearing about the next little corner of our lives where we may have to start using our phones in a new way, as CVS starts a controversial test in some of its stores.
CVS has undertaken a big renovation of its mobile app, reports The Wall Street Journal, intended to help streamline the in-store experience for shoppers. Changes include new tools for checking prescription costs and tracking medications, and a new barcode system for prescription pickup and payment. And while there’s a lot that’s been updated and improved, there’s one change that you’re either going to absolutely love, or feel borderline offended that it even exists.