Credit: Edgar Cervantes / Android Authority
- Some T-Mobile customers who were formerly on the Sprint Flex Lease plan are finding that they are still being charged a monthly lease fee.
- The program allows the charges to continue indefinitely until the customer asks a representative to remove the plan from their bill.
- Due to the non-stop recurring fees, some customers have ended up paying over the value of the phone they leased.
If you were formerly a Sprint customer and stayed to join T-Mobile after the merger, you may want to take a look at your bill. Some customers are realizing that for years they’ve been paying an unnecessary monthly fee.
On Reddit, a user who appears to be a T-Mobile representative, posted a PSA alerting customers to an extra fee they may not know they are paying. The user urges customers to check their bill and talk to a representative to have the fee removed. In the post, the Redditor states: