by dbadmin | Sep 23, 2025 | News, T-Mobile
T-Mobile’s T-Life app. Credit: Joe Maring / Android Authority TL;DR A new leak suggests T-Mobile will push almost all major customer service actions into its T Life app by 2026. By November of this year, 92% of upgrades and 85% of new activations are expected to be...
by dbadmin | Sep 23, 2025 | News, T-Mobile
Credit: Joe Maring / Android Authority TL;DR T-Mobile is offering some customers a free line as a limited-time promotion — though taxes, fees, and device connection charges apply. Users who accept the free line will have to Bring Your Own Device (BYOD) and note that...
by dbadmin | Sep 22, 2025 | News, T-Mobile
Credit: T-Mobile TL;DR Mike Sievert will step down as T-Mobile CEO on November 1, transitioning to the role of vice chairman after five years of leadership. Current COO Srini Gopalan will take over as CEO. Goplan has prior executive experience at Deutsche Telekom,...
by dbadmin | Sep 20, 2025 | AT&T, Features, T-Mobile, Verizon
Credit: Edgar Cervantes / Android Authority It’s no secret that customer service has been slowly but surely declining as the big three carriers look to cut costs, but in-store support has arguably taken the sharpest hit. All three carriers have closed at least some of...
by dbadmin | Sep 18, 2025 | Apple iPhone 17, News, T-Mobile
Credit: Edgar Cervantes / Android Authority TL;DR T-Mobile customers on the Go5G Plus plan reported missing part of their promotional credits during iPhone 17 pre-orders. Apple has informed affected customers that they will receive the remaining balance via billing...
by dbadmin | Sep 5, 2025 | News, T-Mobile
Credit: Joe Maring / Android Authority Southwest and T-Mobile are rolling out free Wi-Fi on every flight. Anyone with a free Southwest Rapid Rewards account can log on, no matter which wireless carrier they use. The upgrade will reach Southwest’s full fleet of 800+...