Credit: Aamir Siddiqui / Android Authority
TL;DR
- Some users are unable to open the Google Play Store on their Android TV and Google TV devices.
- The Play Store returns a “Can’t connect” error despite the device having a working internet connection.
- Clearing the Play Store’s app data seems to resolve the issue for most affected users.
Android TV 14 is over a year old, but this platform update has barely rolled out to the sea of Android TV devices. Still, most consumers have learned to live with their Android TVs as long as the TV can still open their favorite streaming apps, and let them download the occasional new app. However, this also appears to have hit a roadblock, as some users are complaining that they can no longer open the Play Store on their Android TV and Google TV devices.
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