Credit: Edgar Cervantes / Android Authority
TL;DR
- AT&T is testing out an agentic AI tool that can identify and filter out robocallers.
- The “digital receptionist” screens calls to determine if the caller is human, how urgent the call is, and whether it meets your customized criteria before passing the call to you.
- If the caller won’t identify themselves, it’s a wrong number, or the call doesn’t meet your criteria, the receptionist will either disconnect or take a message.
Are you tired of being bothered by annoying robocalls? AT&T is testing out a new tool that could help shield you from this irritating spam. The company also appears to have plans to evolve this tool into something more than just a spam blocker.
AT&T has announced that it is currently experimenting with an agentic AI-powered tool to combat spam and fraud. The carrier refers to the tool as a “digital receptionist.” This digital receptionist — which will roll out to select customers (who opt in) throughout the rest of this year — will use voice-to-voice and agentic AI to screen calls for you.