Credit: Edgar Cervantes / Android Authority
TL;DR
- AT&T and Verizon are not happy about T-Mobile’s new “Switching Made Easy” tool.
- Both carriers appear to be blocking account access when their users attempt to sign in through the T-Life app.
- AT&T has filed a lawsuit against T-Mobile for attempting to scrape information from customers’ accounts.
In November, T-Mobile shared plans to “unleash the un-carrier” at a live event held in Las Vegas. During that event, the company unveiled its new “Switching Made Easy” tool, an AI-powered guide within the T-Life app that scans your existing AT&T or Verizon account to provide suggestions for similar T-Mobile plans. As its name implies, the tool aims to alleviate some of the headaches associated with switching from a carrier to T-Mobile. However, it appears this tool has ruffled the feathers of big blue and big red.
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