Credit: Stephen Schenck / Android Authority
TL;DR
- Alexa Plus inexplicably turned on a user’s light without being prompted.
- When the user asked the assistant why it turned on the light, it falsely claimed the user asked for the light to be switched on.
- Despite having no record of a recent voice command, the assistant continued to claim that a request had been made.
As a perk for Prime members, Amazon recently began upgrading Alexa users to Alexa Plus. While not the case for everyone, some users did not appreciate the forced update. Why would users get upset about a free upgrade? There are various reasons why you may want to stick with the original assistant. For instance, to avoid running into Alexa Plus headaches like the one this user describes.
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