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Three Garmin fenix 8 devices rest on a mossy surface.

Credit: Garmin
  • Many Garmin users have reported frequent watch face crashes, showing an “IQ!” logo with an orange exclamation mark.
  • The issue seems tied to a bug in Garmin’s Connect IQ platform and could have been triggered by recent firmware updates.
  • Garmin has acknowledged the problem and is investigating, but there is no clear timeline for a permanent fix yet.

If you’ve invested in one of Garmin’s feature-packed smartwatches, you likely expected years of smooth sailing. However, over the past few months, many Garmin users have found themselves dealing with a perplexing issue — random crashes that leave their watch faces frozen, displaying an ominous “IQ!” logo with an orange exclamation point.

First reported by Tech-Issues Today, this problem has been quietly plaguing users for months, but reports suggest it’s spreading to even more Garmin models. And it’s not just one or two devices — this bug has been spotted on popular models like the Venu 3, Forerunner 965, Fenix 7, and others.