Credit: Joe Maring / Android Authority
TL;DR
- T-Mobile announced a new “Switching Made Easy” system that lets customers switch and sign up through the T-Life app in about 15 minutes without needing store representatives.
- The carrier is adding same-day DoorDash delivery for new devices and allowing customers to switch first and decide on new phones later.
- The new digital switching process launches today as part of T-Mobile’s broader push to expand T-Life and streamline customer onboarding.
Last week, we reported on rumors that T-Mobile would soon have a big staff meeting to discuss some upcoming changes. At the time, it was uncertain what would be announced. As it turns out, the internal meeting was likely meant to foreshadow bigger plans from the company. T-Mobile took to Vegas to unveil its plans to “unleash the un-carrier”.
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