Credit: Joe Maring / Android Authority
- T-Mobile sent a text about “Authorized Users” that some customers mistook as a fraud warning.
- It was confirmed to be a mass informational campaign, not an unauthorized purchase attempt.
- It’s not the first eyebrow-raising SMS from the carrier this month.
If you’re on T-Mobile, you might be starting to get a bit concerned about the carrier’s comms strategy. Following a security-related text from the carrier earlier this month that looked scammy but was real, another mass SMS campaign has caused fresh anxiety among some users.
As The Mobile Report outlines, customers are receiving texts that begin with the line: “Other users on your account don’t have permissions for selfservice access.” The message goes on to explain how you can designate “Authorized Users” who are allowed to get support, make purchases, or upgrade devices.