Credit: Edgar Cervantes / Android Authority
- Second-generation Chromecast and Chromecast Audio users are facing issues casting content to their devices.
- Google is aware of the issue and is working on a fix. Meanwhile, the company advises users not to factory reset their Chromecast.
- If you have already factory reset your device, instructions on how to get your Chromecast back to a working state will be provided soon.
If your Chromecast isn’t working for the past several hours, you’re not alone. Many Chromecast users, namely those using the second-generation Chromecast and the Chromecast Audio, have recently been unable to cast content to their devices, with a strange authentication error coming in their way. This is a frustrating issue for a device whose sole purpose is to allow content casting. Several users have factory reset their devices as a troubleshooting method, but now Google says you don’t need to do that.
The GoogleNestCommunity account on Reddit has posted the following statement: