Credit: Ryan Haines / Android Authority
- Some Xfinity and Metro by T-Mobile customers can’t activate their new Galaxy S25 Ultra phones due to delayed system updates.
- Xfinity has reportedly informed customers that they can only activate their brand-new flagships after February 5.
- The issue seems to be affecting those who use an eSIM instead of a physical SIM card.
Xfinity Mobile and Metro by T-Mobile customers are facing frustrating delays in activating their brand-new Galaxy S25 Ultras even though they were first in line to get their pre-ordered units. It looks like the carriers weren’t able to keep up with Samsung’s ultra-fast shipping speeds.