If you have decided to leave Mint Mobile you might be wondering how to get your account number and PIN, which are required to transfer your number to another provider. While many providers make it easy to access this information online, Mint Mobile makes the process much more difficult. Ultimately, you have only one option: you must contact customer support.
If you don’t want to directly talk to someone, your best bet is to use Mint Mobile’s online chat system. A chat box will pop up with the Fox Bot asking you to choose a topic. If you don’t follow it’s multi-step process you’ll likely run into issues getting where you need to go. The good news is you can simply all of this by simply typing To Port Out, then hit enter. Next, select Chat with Agent. It’ll ask you for your first and last name so it can look you up. Soon you’ll be connected with a human agent who can help you with the process.