If you’re reading this, odds are you’ve been an AT&T home internet or wireless customer for a long time and have an email address you don’t want to lose if you decide to switch providers. In the early days of the web, it was very common for families to use email addresses provided by their ISPs and even some wireless carriers, as these were considered more legitimate than free accounts online. That’s no longer the case. Today, we’ve become too reliant on email to risk losing access when we switch providers.
So, can you leave AT&T Wireless and keep your legacy email account? In short, yes. You can cancel AT&T service and still retain access to your @att.net or the even older @sbcglobal.net email address, with no action required on your part. However, if you’re not keeping the same phone number, we recommend updating your backup phone number and email information before canceling with AT&T, just in case you need to recover your account later.