Credit: Kris Carlon / Android Authority
- T-Mobile has issued an internal email, claiming that forced plan upgrades were just a test.
- CEO Mike Sievert said subscribers can choose to stay on older plans.
T-Mobile drew the ire of many people when it emerged that the company planned to force subscribers on old plans to move to newer, more expensive plans. In a consumer-hostile move, users could keep their old plans only after being “upgraded, but you’d need to call customer support to revert to the previous plan.
Now, T-Mobile CEO Mike Sievert has sent out a company-wide email (h/t: The Mobile Report) asserting that this move was merely part of a “very small” test.