As WhatsApp cements its dominance in the online messaging space, businesses are increasingly discovering that they too can take advantage of it, since their customers already have WhatsApp installed on their phones. But the regular WhatsApp is not suited to businesses, so Facebook brought out a WhatsApp Business version to address the shortfall. But how do you use it and what benefits does it offer small businesses?
Read more: How to use WhatsApp — a step-by-step beginner’s guide